Discreet shipping means your order is packed and delivered in plain, unbranded packaging with no product details, logos, or references to sexual wellness products. From the outside, no one can tell what’s inside.

No.
Not your delivery person, not your family members, not neighbors — no one.
We never reveal the product name or type anywhere on the package.

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Yes, all Hi Diva products are made from body-safe, skin-friendly materials. Our lubes, massagers, masturbators, and pasties are dermatologically tested and safe when used as directed.

Absolutely. We recommend cleaning reusable items like massagers, masturbators, and cups before and after every use with mild soap and warm water or a toy-friendly cleanser.

HI Diva offers water-based and silicone-based lubricants. Water-based lubes are compatible with all toys, while silicone-based lubes provide extra-long glide.

Most of our massagers come with splash-proof or waterproof designs. Please check the product details on the specific item page.

Yes, our masturbators are made with premium materials and can be reused with proper cleaning and care. Always allow them to dry completely before storing.

No, our nipple covers and pasties use gentle, skin-safe adhesive suitable for most skin types. If you have extremely sensitive skin, do a patch test first.

With proper handling and cleaning, breast cups can last for multiple uses. Make sure to clean them gently and store them in a dust-free environment.

Our massagers are designed to operate quietly, ensuring privacy and comfort during use.

If a product is damaged, defective, or not functioning properly, contact our support team within 24–48 hours for assistance or a replacement based on our policy.